Apple's wireless headphones are extremely easy to use, but if your Airpods won't connect you may need to seek help or check your device. In this article we propose several solutions to solve it.
How to connect your Airpods?
Before trying any solutions it is important to remember how Airpods connect. It is really simple because it is one more device that works with Bluetooth, so to connect your Airpods you only have to have this option turned on on your iPhone, iPod, iPad or on your Mac or MacBook.
It is important to pair your Airpods so that your device automatically recognizes it and set it as an audio device so that your music player also recognizes it easily and play automatically when you turn on Bluetooth.
What to do if my Airpods do not connect?
Now, although connecting your Airpods may be an extremely easy procedure, this does not exclude that sometimes the headphones have a fault that causes the Airpods not to connect.
this can happen directly with your Airpods, the established configuration or due to internal failures of your device, Therefore, you should check the connections well and take into account some small details to avoid this failure. In this section we leave you some possible actions that can be used if your Airpods do not connect.
Make sure that the Bluetooth connection is activated
It seems a bit obvious, but it really often happens that you want to play your music and listen directly to your wireless headphones and your Airpods won't connect, simply because you haven't turned on Bluetooth yet.
Before freaking out that your Airpods aren't working, it's best to check in your device's quick settings that Bluetooth is turned on to avoid unnecessary upset.
Also check if you device is recognizing the Airpods and of course, check if Airpods are on.
Check the version of iPhone, iPod, iPad, or iMac you have
This is a really important point since sometimes Airpods do not connect with very advanced versions or with old versions of iPhone, iPod, iPad or iMac.
It is important that before buying, above all, you verify that the Airpods that you acquire are compatible with the Apple devices you own.
This will prevent you from having to change your Airpods due to incompatibility between devices. To verify which version of Airpods is compatible with your devices you can Check the specifications on the Apple website or ask your authorized agent.
Check that they are charging correctly
It is also important that you make sure that the battery of your Airpods is working properly and that it is holding a full charge.
Airpods are charged directly in the box or case where they are kept. So, if you want to verify that they are charging correctly, you just have to insert both headphones into the case and Check that both have the light on.
Also observe the battery level and the charging time, this will indicate that it is not a charging failure. When the light is green, it means that the charge is complete, when it is orange, it indicates that you should leave them charging.
Secures the link
Once you have verified the Bluetooth connection, it is also important to check that the device is successfully paired and selected as the audio device. This will make it much easier for the Airpods to connect automatically.
If you checked this and your Airpods still don't connect, check that there is no other audio device connected to your iPhone, iPod or Apple device, since if there is already another audio output connected, the Airpods may not work even if they are connected to your device.
If you want to know more about it, we invite you to see the AirPods Pro manual
Close background processes on your device
Sometimes, if the device is running many actions or many apps at the same time, this can cause wireless connections like Bluetooth to fail.
One recommendation if your Airpods do not connect is to get rid of all the processes that are running in the background. For it, Clear cache and close all programs completely. Then restart the device and after it has turned on, reconnect the Airpods and check if everything is fine.
Reset Airpods from iPhone or computer
It is about unpairing the Airpods from your device at the same time that you completely reset the headphones to re-pair them later.
For this you must open bluetooth settings of your Apple device from the Settings. Then open the Airpods case y tap the button that says "i" next to the headphones. From the Apple device menu, select forget this device.
Close the lid of the Airpods and wait about 30 seconds approximately, After this time, open the lid and keep the button on the back of the case pressed for a few seconds. until a white light flashes.
Turn your Apple device's Bluetooth back on or search for devices. The Airpods will appear as unpaired devices, so you will have to connect them again and configure them as an audio device.
Restart your Airpods
This process is extremely simple. You just have to close the lid of the Airpods case and wait 15 seconds. after this time open it again and press the settings button which is on the back of this case, for approximately 10 seconds. When the light flashes white, the Airpods are ready for you to try connecting again.
Contact technical service
One of the things that we recommend you do is call the technical service of the store where you purchased your Airpods or directly to the Apple technical service, since there they will give you the best indications of what to do if your Airpods do not connect and have not worked none of the solutions we have given you.
Always make sure that the technical service is a authorized agent And if possible, take it to the same store where you purchased it, in case you need to make any changes or provide device information.
If after trying each of these solutions your Airpods still do not connect, the problem may be greater, so we recommend you consider the option of changing them, in case the warranty is still in force, at an authorized store after have been reviewed by trained personnel.