A problem with a model of headphones manufactured by the Apple company was disclosed, receiving a variety of complaints regarding the AirPods Pro make noise, that the function to eliminate external noise is not working at all, among other things.
It is known that the products manufactured by this company are constantly characterized by high quality that makes a difference. However, when talking about technology, there is always the possibility of failures in the realization of a product.
If you already have AirPods Pro or are thinking of purchasing them, below we will provide you with information that can help you learn more about the subject, and some tips so that you can solve this problem.
What's the downside with headphones?
In general, the Apple AirPods Pro They are a very good set of headphones that work wirelessly via Bluetooth connection. But it is known that the company presented several problems with the first groups that went on sale.
As described by Apple, the problem is directly linked to the performance of ANC functions and transparency in these technological units.
On the other hand, the most repeated complaints among AirPods Pro owners is that they presented constant failures to:
- Cancel external noise
- When using the headphones I was hearing crackling, boisterous sounds.
- If they were in noisy places the problem increased.
- Ringing noises are emitted when making phone calls.
- For some people it was not pleasant for their ears.
If your AirPods do not sound correctly, Apple will change them for new ones
As a result of this inconvenience, the Apple company launched a service schedule at no cost to solve the problems presented. In addition, he stated that they were going to change all those AirPods pro devices that presented problems, without having to refund anything in return.
It is important to know and clarify that this programming offered only valid for AirPods Pro headphones, and not for the other models like standard AirPods Max or AirPods.
In addition, the company also indicates that it will only be responsible for those devices that were manufactured prior to October 2020. Likewise, It must be verifiable that the headphones present the problems exposed by the company so that the change can be validated.
If you have already compared and presume that your headphones do not work due to this problem, it is best that you go to your Apple store preferably to have them checked.
If they are really presenting the faults, they will take care of changing the headset without having to pay. This regardless of whether it was the right, left or both headphones.
Increased time to exchange your AirPods Pro
A very good news has been delivered for all Apple users, particularly the owners of AirPods Pro earphones. Even though you may not have come across this issue till today, you should not worry if it happens to you. This is because the Apple company has increased the programming period to be able to repair these devices.
They have increased it to a term of three years, after the first sale of the headphones. What this means is that, regardless of whether you have currently purchased AirPods pro, you will have the possibility to make the change until the end of 2024, if there is any inconvenience.
How can you fix that annoying noise on AirPods Pro?
Before taking the headphones to an Apple store near you, it is important that you perform these steps to see if the problem can be solved from the comfort of your home.
- The first thing you should do is make sure you have downloaded the latest version of software offered on your device (iPhone, iPad, among others).
- Verify that the device to which the headphones are connected is not far away and that there is no wireless congestion that could interfere between the two devices.
- Disconnect and connect the Headphones by placing them in the charging box.
- Try listening to the audio from other different applications, in order to see if the app is causing the problem.
- Reboot the iOS device.
If the problem persists, you can try this
If it has not worked for you, other alternatives that you can try to solve this problem are the following:
- Take a piece of tape and place it on the mesh part of the ear cups. The glue that it has will help to remove all those particles that are in it and that may be the reason that the headphones are poorly heard.
- Perform the previous step between ten and twenty times approximately.
- Take a can of compressed air and blow through the side of the louvers.
Information from Apple regarding AirPods making noise
The Apple company has quickly realized the flaw and began to investigate in order to provide an answer to all its customers. In relation to this, the company determined that the problem was occurring in the headphones that were manufactured prior to October 2020.
According to the information given by Apple, lhe AirPods Pro headphones that do not work correctly, may present faults such as:
- Listening to slightly crunchy or static sounds when you are doing some physical activity, talking on the phone or simply using headphones.
- The option to cancel noise does not work correctly.
- Loss of bass when listening to a song, video or something related.
- Sudden increase in background sounds.
Predictably, the technology company has already taken care of the problem that arose this time. Therefore, newer devices in this category should not have this problem.
Finally, some information that may be of interest to you is to know how connect airpods to pc, for those moments in which you want to listen to something from your computer.